FAQ GoGaming Game Tunnel

Frequently Asked Questions

Here you will find answers to the main questions of Go Gaming users.
If you can not find what you are looking for, contact Technical Support.

Common questions

GoGaming is a high-performing software application that reduces latency or lag enabling maximum ping reduction, packet loss correction and helps prevent your connection from dropping (disconnects). This multi-route solution works like an internet GPS that selects the best or most ideal traffic routing, using the shortest route / time (ping) between you the gamer and the gaming server improving connectivity and the overall gaming experience.

How to sign-up for the Three Day Trial We offer you a 3-day trial period to test out the application to experience the improvement in your connectivity and overall gaming experience. Just download the software and install it. On the software Login screen, click 'Free Trial'. The software is encypted so it is safe and secure to download.

After installing and setting up the Go Gamer application, reopen the Go Gaming window and check to see whether the optimized ping is being displayed on your screen in the Game Statistics panel. If you do not see the optimized ping, make sure the game is open and that your Windows firewall or antivirus is giving you access to the Go Gaming application. If it is still not working, disbale the firewall and re-open the game.

At present you can access over 600 of the most popular online games being played accorss the world. Our list of games is expanding each day, so if you cannot find your game of choice, contact us on: http://www.gogamingac.co.ao for more information.

In order for the GO GAMER application to run optimally you should have the following programmes installed on your sytem: Microsoft .NET Framework and Visual C ++Redistributable Package. Both of these programs can be downloaded from the following links:

Make sure you have all the necessary programs installed on your computer, such as NET Framework and Visual C ++ Redistributable Package. Also check if your Antivirus / Windows Firewall is allowing access for the program to make internet connections, if you are not sure, disable the Firewall temporarily.

These are the servers that we recomend that you connect to in order to enhance your online gameplay experience. You can however select any other server you may want to use by clicking the 'Other' tab.

IS THERE A RISK OF BEING PENALISED OR BANNED FOR USING THE GO GAMING PROGRAM, ESPECIALLY WHEN PLAYING COMPETITIVELY? No, the GO GAMING PROGRAMM does not make any modifications or changes to gaming files or existing protocols.

Yes! Go Gaming works in games that have zone lock. So, in addition to making a secure connection to the end server, you can play anywhere in the world.

The Turbo Game function is deigned to improve your keyboard response time when playing online games and provide superior performance. To activiate this...

Boost FPS is a function designed to prioritize gaming processes on your machine. With unique optimization technology, you can get multiple frames per second when using Boost FPS. To enable this function, open the program, go to the upper right corner under “Settings” and enable Boost FPS option.

The routing options were designed to enhance the user experience. The Modes are two different ways in which the program uses to connect to games, if Go Gaming is not working properly on your computer, try a different Mode changing it on Settings at the upper right corner.

Make sure that when uninstalling GoGaming, you also uninstall the driver called “Windows Packet Filter”, that way you won’t have any issue with your internet connection.

First, close your GoGaming, then disable Windows Firewall and your antivirus (if you use it). Then open Go Gaming as Administrator mode (by right-clicking on the Go Gaming icon, and select run as administrator) make sure that the servers will be optimized within 5 minutes. Change to mode 2 (if in mode 1) and restart GoGaming.

To cancel a subscription, simply login to your account through our site by clicking "My Account" in the upper right corner. After signing in to your account, in the left menu, click the "Subscriptions" button in the "Fast Access" panel. Then click on the status and you will have the button to cancel the subscription, so the renewal will no longer be done automatically.

IF YOU HAVE ANY OTHER QUESTIONS OR REQUIRE ANY FURTHER ASSISTANCE, PLEASE CONTACT US ON THROUGH THE ONLONE CHAT SERVICE OR EMAIL US ON: gogamingan@gmail.com.